FAQ
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Shipping costs depend on order size, weight, and delivery location.
Free shipping on all UK orders over £250 with the code OVER250
Standard Shipping (UK): 2-3 business days
International Shipping: Europe: 5-7 business days
North America: 5-7 business days
We do not cover customs fees for parcels outside of the UK
Deliveries will not be made on the weekends.
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We offer return for refund on both domestic and international orders.
14-day return period from delivery.
Items must be unworn, undamaged, with tags.
Exchanges depend on stock availability.
No returns for sale items, pop-up event purchases or altered items.
Refunds processed within 10 days.
Bank processing time: 5-10 days.
The customer must cover shipping cost on all returns.
Faulty items may be returned.
We're not responsible for lost parcels once they are with the courier.
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Please contact studio@atanalindor.com regarding any pr.